Once your references are returned to us, we will let you know whether your application has been approved or declined.

Ultimately, this will be the landlord’s decision therefore if your application is declined we will not always be able to give you a reason why.

If full and satisfactory references cannot be obtained, we reserve the right to ask for a guarantor or to decline the application.

If your application is approved we will then arrange a date with you to sign the tenancy and all other paperwork, pay the rent and the deposit, pick up the keys for the property and collect the inventory.

When you come to the office to sign the paperwork and collect the keys etc, you will need to bring photo identification, i.e. passport or driving licence and a recent utility bill to confirm your present address.

The rent and deposit need to be paid by bank transfer. If you choose to pay by cash there will be a £10 charge for each sum of cash you give us, if paid to us on different days.

Please note that we do not have a card facility.